Return Policy:

Thank you for shopping at Mobile Market Limited. We strive to ensure that your shopping experience with us is satisfactory and hassle-free. Please read our return policy carefully before making your purchase.
  1. Eligibility for Returns:
  • To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Returns must be initiated within 30 days from the date of purchase.
  • Certain items such as software, downloadable products, and gift cards are exempt from being returned
  1. Return Process:
  • To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number.
  • Clearly mark the RMA number on the outside of the package you are returning.
  • Ship the item(s) back to us using a trackable shipping method. Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
  1. Refund Policy:
  • Once we receive your return, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your original method of payment. Please allow a few business days for the refund to appear in your account, depending on your bank or credit card issuer's policies.
  1. Exchanges:
  • If you need to exchange an item for a different one, please contact our customer service team to arrange the exchange process.
  • Exchanges are subject to product availability. If the desired item is out of stock, a refund or store credit may be issued instead.
  1. Warranty:
  • Many of our products come with manufacturer warranties of 1 Year. If you encounter any issues covered by the warranty, please contact us for assistance in processing the warranty claim.
  1. Damaged or Defective Items:
  • If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.
  1. Non-Returnable Items:

Certain items are not eligible for return, including but not limited to:

  • Items that are damaged or missing parts not due to our error.
  • Items returned more than 30 days after delivery.
  • Items that have been used or are not in their original condition.
  1. Final Sale Items:
  • Final sale items are not eligible for return or exchange unless they are damaged or defective upon arrival.
  1. Refusal of Returns:
  • Mobile Market Limited reserves the right to refuse returns that do not meet the above criteria.
  1. Contact Us:
  • If you have any questions about our return policy, please contact us during our business hours.
  • By making a purchase from Mobile Market Limited, you agree to abide by the terms of this return policy. We appreciate your business and aim to provide you with a satisfying shopping experience.